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One-Off Cleaning

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We can provide one-off cleaning services at any time to freshen up your home. Cleaning from £30.

So if…
  • your family are due to visit or they have just left
  • you just don’t have the time due to work load
  • you are recovering from an injury or illness
  • you are preparing for Christmas or other event

One-Off Apartment Cleaning Prices:
  • Studio - £30
  • 1 Bedroom - £35
  • 2 Bedroom - £45

Our One-Off Cleaning services includes all cleaning equipment and materials and will focus on:

✔︎ All Rooms: Wipe/Dust/Polish all furniture, fixtures & fittings, skirting boards, light fixtures, ledges, décor, Vacuum/Mop all floors, carpets, rugs and stairs, Tidy up clutter, Remove cobwebs, Clean glass surfaces, Clean interior windows and sills, Empty waste bins
✔︎ Kitchen: Clean all appliance fronts, worktops, sink/taps, Wipe cupboard fronts, table and chairs, Clean Microwave, Place items into dishwasher.
✔︎ Bathrooms: Clean showers, baths, sinks and taps inside and out, Scrub and disinfect toilet, Clean, dry and shine all mirrors, chrome and tiles, Wipe cabinet fronts, Clean all fixtures

You are welcome to leave instructions for our team if there are areas that you would like to request extra focus or to be carried out. The team will will attend these areas first and then revert back to our cleaning specification for the rest of your allocated cleaning time.

If there are only certain rooms that you wish to be cleaned, and not the whole apartment, please simply make us aware in the 'Notes' section of your order and this can be easily arrange. Our team have a minimum call out cleaning time of 2 (two) hours, so please feel free to use the 'Notes' section to be specific to your requirements. It is advised to select the 'One Bedroom' option should you be looking to place an order for this requirement as this is our minimum charge rate.

Notes: 
  • While our colleagues are flexible and will work around your requirements, please our colleagues have access to the areas that require cleaning.
  • For safety reasons we will not clean inaccessible exterior windows and we will require hot running water and electricity. 
  • Should a deep clean or End of Tenancy clean be required, extra charges will apply.
Queen Street

Finding your perfect cleaner just got easier!

Each Housekeeper is:

  • Experienced in home cleaning
  • Professional & English-speaking
  • Background-checked
  • 5☆ rated by customers

We Provide:

  • Online booking and payment
  • Initial call to tailor your clean
  • All cleaning materials and equipment
  • Key monitoring service
  • 100% satisfaction guarantee

TERMS & CONDITIONS

Cancellation Policy 
  • The client may cancel or reschedule the clean by giving us at least 48 hours notice. Failure to provide us with the needed notice will result in a charge of 50% of the total invoiced amount.
  • The client can reschedule or cancel the appointment over the phone or by e-mail.
  • The Cleaning Concierge reserve the right to refuse any cleaning job if the condition of the property is hazardous to the health and well being of our operatives.
  • The Cleaning Concierge reserve the right to cancel or reschedule a clean in cases where an accident or any unexpected circumstances have befallen the assigned cleaning team.

Insurance
  • The Cleaning Concierge and the individual cleaners hold Public Liability Insurance.
  • Claims can be covered by our company and/or its operatives insurance, only if the damage/breakages are reported within 24hours of the clean.
  • The Cleaning Concierge reserve the right to carry out an internal investigation into any claims made by the client.
  • The Cleaning Concierge reserve any right to refuse disclosure of confidential company documents.

Access
  • The client must provide electricity and running water at the premises where the clean is conducted. If they fail to do so The Cleaning Concierge cannot be held responsible for incomplete or delayed work.
  • The client is responsible for providing access to the property at the scheduled time. If keys are provided they must open and close all locks required for access and to carry out the clean. If we are unable to gain access to the property, we reserve the right to cancel/reschedule the clean.
  • The Cleaning Concierge is not responsible for any alarms triggered during a clean. The client must provide The Cleaning Concierge with full instructions for disabling and/or resetting any alarm systems on the premises.
  • The Cleaning Concierge will endeavour to arrive at the scheduled time for the clean. However, reasonable allowance should be made, for circumstances beyond our control, which may delay our arrival.